We hope this note finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
We have always had the highest of standards in our office since dental offices have always been an aerosolized environment. We are taking our gold standards further by implementing new air filtration units throughout the office. Infection control has always been a top priority for our practice
and you may have seen this during your prior visits to our office. Our infection control processes are made so that when you receive care, it's
both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. You'll be asked those same questions again when you are in the office.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- You may see that our waiting room will no longer offer magazines, children's toys and so forth, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. That may mean that you're offered fewer options for scheduling your appointment.
We look forward to seeing you again and are happy to answer any questions
you may have about the steps we take to keep you, and every patient, safe
in our practice. To make an appointment, please call our office at
312.726.5830 or visit our website at ParkViewSmilesChicago.com.
Thank you for being our patient. We value your trust and loyalty and look
forward to welcoming back our patients, neighbors and friends.
Dr. Samia Rageb Hempel and Team"